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5 Considerations for Organizational Change Management

A systematic approach to organizational change management is helpful when a change requires the employees throughout an organization to learn new skills and behaviors. By setting expectations, employing tools to improve communication, and actively seeking ways to reduce misinformation, all parties are more likely to accept and buy into a change; as well as, remain committed to the changes with minimal discomfort associated with it.

Organizational change management can be a difficult process for both the employees and the employers. To ease in the changes, consider the following:

  • Agreement on a common vision for change, without any competing initiatives. Leadership must repeat the goal and vision multiple times to paint a clear picture for everyone.
  • Strong executive leadership to communicate the vision and sell the business case for the proposed change.
  • Developing a strategy for educating employees about how their day-to-day work will be affected.
  • A firm plan on how to measure whether or not the change was successful, and follow-up plans for both successful and failed results.
  • Both monetary and social rewards should be awarded to encourage individuals and groups to take ownership of their new roles and responsibilities.

National Insurance Services is not a law firm and no opinion, suggestion, or recommendation of the firm or its employees shall constitute legal advice. Readers are advised to consult with their own attorney for a determination of their legal rights, responsibilities and liabilities, including the interpretation of any statute or regulation, or its application to the readers’ business activities.

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Mark Williams

Mark Williams

Mark Williams, Regional Vice President, Eastern Region, of National Insurance Services (NIS), knows the challenges facing his public sector clients. Coming from a family of teachers, he understands how important benefits can be, but he also understands the political and financial realities school administrators face. That’s why Mark and NIS are a great fit. Mark shares in the NIS values of outstanding service and innovative solutions; or as he says, “Doing what you say you’re going to do.” Mark leads a team of committed benefit professionals who serve school districts, cities, and counties throughout Michigan, Indiana, Pennsylvania, and other eastern states. He is a licensed insurance agent and has won numerous awards for leadership and sales achievements. Mark has also founded and chaired a mentoring program to help managers develop their leadership skills.