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Telemedicine and the Coronavirus

Telemedicine and the Coronavirus

1.5 minute read

With the number of COVID-19 cases rising, our hospitals and healthcare facilities are overwhelmed with phone calls and in-person visits. One option your health plan may provide is telemedicine or telehealth services. Telemedicine may be a viable solution to help lessen the burden on healthcare facilities and staff, while still providing individuals with the care they need during this time.

What is telemedicine?

Telemedicine is a form of technology-based communication that allows a patient and a doctor to communicate without being at the same physical location. The patient would usually communicate from their home through a live video, audio, or patient data transfer system. The doctor would be able to perform a medical evaluation, diagnosis, and suggest treatment options.

How can telemedicine be beneficial during the COVID-19 pandemic?

Since the symptoms of COVID-19 are very similar to the flu, allergies, or a cold, it can be difficult to diagnose yourself without being tested. People who suspect they have COVID-19 are being asked to contact their doctor first. With hospitals and healthcare facilities being inundated with calls and requests for testing, telemedicine may be another viable option to get connected to care quicker. A doctor may be able to virtually assess your symptoms and ask screening questions to determine if they would recommend you need COVID-19 testing. This option may be most beneficial for those who are at higher risk or have lower immune systems. They can receive the care they need in the safety of their own homes.

Do all health plans offer telemedicine?

Employers should contact their broker/consultant or their health insurance company to see if their plan offers telemedicine.

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Additional Resource:

Telemedicine Basics

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This blog is intended to be a compilation of information and resources pulled from federal, state and local agencies. This is not intended to be legal advice. For up to the minute information and guidance on COVID-19, please follow the guidelines of the Centers for Disease Control and Prevention (CDC) and your local health organizations.

National Insurance Services is not a law firm and no opinion, suggestion, or recommendation of the firm or its employees shall constitute legal advice. Readers are advised to consult with their own attorney for a determination of their legal rights, responsibilities and liabilities, including the interpretation of any statute or regulation, or its application to the readers’ business activities.

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Steve Smith

Steve Smith

Steve Smith is a powerhouse of energy, living by the mantra "work hard, play hard." As an expert in uniting teams for a greater purpose, Steve's innovative and creative strategies in employee health and wellness are game-changers. With over 25 years of expertise in health insurance, covering compliance, cost mitigation, utilization, analytics, wellness plans, and strategic planning, Steve is the go-to expert for driving down utilization trends and fostering a culture of well-being. His clients trust him to deliver exceptional results, making him an invaluable asset in the industry. As an Employee Benefits Consultant, Steve specializes in health care consulting for Minnesota public sector organizations including fully insured, self-insured, and stop-loss plans. Steve is a licensed insurance agent and holds the designations for Managed Healthcare Professional (The Health Insurance Association of America), Certified Patient Protection and Affordable Care Act Professional (National Association of Health Underwriters), and Group Benefits Disability Specialist (Hartford School of Insurance).