<img height="1" width="1" style="display:none;" alt="" src="https://dc.ads.linkedin.com/collect/?pid=118459&amp;fmt=gif">
Show all

More than 15,000 Healthcare.gov submissions lost

Technical issues associated with the Affordable Care Act's federal insurance exchange website may be nearing an end, but not before 15,000 user submissions were lost in translation, according to The Washington Post. After shoppers submitted required personal information through the insurance exchange portal that was intended to be received by insurers, thousands of 834 documents never found their way out of back-end glitches. The 834 document is an online form where customers fill in and submit personal information. 

Now, the responsibility lies with customers and insurers to double check coverage, although the number of reported incidents appears to be on the decline, the Post suggested. 

"The vast majority of the work is retroactive," said Julie Bataille, a spokeswoman for the agency overseeing a team of IT administrators tasked with repairing the website. 

The Department of Health and Human Services reported that since December's enrollment numbers have increased, fewer submission errors have occurred and are now "close to zero," according to an HHS blog post, CBS Tampa affiliate WSTP reported. 

The news comes as a relief to many who have yet to buy health insurance, or for those whose information was lost, by the Dec. 23 deadline to qualify for Jan. 1 coverage. 

National Insurance Services is not a law firm and no opinion, suggestion, or recommendation of the firm or its employees shall constitute legal advice. Readers are advised to consult with their own attorney for a determination of their legal rights, responsibilities and liabilities, including the interpretation of any statute or regulation, or its application to the readers’ business activities.

ACA enrollment faster in state exchanges than Healthcare.gov
December 17, 2013
NC state-run exchange numbers rising
December 17, 2013
Valerie Ortiz

Valerie Ortiz

Over the past 20 years, Valerie Ortiz has worn many hats at National Insurance Services. She currently heads up NIS’ Marketing Team where she helps to create and execute employee benefit communications based upon our public sector clients’ needs. Valerie brings order to the chaos and has a zeal for detail and a talent for organization.