---
title: "Employee Satisfaction Levels: HDHP vs. Traditional Health Plans"
description: A recent survey found that consumers with high deductible health plans (HDHPs) were less satisfied with coverage than those with the traditional plans
image: https://blog.nisbenefits.com/hubfs/blog-headers/hdhp-b.jpg
---

![Employee Satisfaction Levels: HDHP vs. Traditional Health Plans](https://blog.nisbenefits.com/hubfs/blog-headers/hdhp-b.jpg)

# Employee Satisfaction Levels: HDHP vs. Traditional Health Plans

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- Employee Satisfaction Levels: HDHP vs. Traditional Health Plans

[ Steve Smith ](https://blog.nisbenefits.com/author/steve-smith) 04/26/2023

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 1 Minutes

*1 minute read*

A recent survey found that consumers with high deductible health plans (HDHPs) were less satisfied with their coverage than those with the traditional plans. Only around 50% of HDHP enrollees were extremely or very satisfied with their plan versus two-thirds of traditional plan enrollees.

## **Key Findings**

Here are some key findings from The Employee Benefit Research Institute and Greenwald Research’s latest Consumer Engagement in Health Care Survey.

- When asked about the cost of prescription drugs, 63% of traditional plan enrollees were satisfied with the cost vs. 47% of HDHP plan enrollees.
- When asked about the cost they paid for health care services, 57% of traditional plan enrollees were satisfied vs. 47% of HDHP plan enrollees.
- HDHP enrollees spent more time during [open enrollment](https://blog.nisbenefits.com/maximizing-open-enrollment-for-your-employees) selecting a health plan than traditional plan enrollee, even though most [spent less than one hour deciding](https://blog.nisbenefits.com/americans-spend-little-time-choosing-health-plan-during-open-enrollment).
- HDHP enrollees are more likely to use employer-provided tools to select their health plan than traditional plan enrollees 
    - Used employee benefit guide: 58% HDHP plan enrollees vs. 38% traditional plan enrollees
    - Used online portal: 41% HDHP plan enrollees vs. 29% traditional plan enrollees

** **

## **Employer Takeaway**

Understanding employee satisfaction levels can help employers be more competitive as they attract and retain talent. [Download the bulletin](https://blog.nisbenefits.com/hubfs/blog-supporting-docs/bulletin-hdhp-less-satisfied.pdf) for more details.

[![Guide to Insurance Committees](https://no-cache.hubspot.com/cta/default/3325505/d8b53963-cf99-417f-95a7-354ae3b9fe86.png)](https://cta-redirect.hubspot.com/cta/redirect/3325505/d8b53963-cf99-417f-95a7-354ae3b9fe86)

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