Using AI for Health Advice: Common Pitfalls to Watch For

As AI tools become more accessible and sophisticated, it’s natural to turn to them for quick, health-related answers. While AI can provide helpful general information, health experts caution against using it to self-diagnose, as this can be risky and may delay necessary care. Relying on AI instead of seeing a health care provider may be tempting, but it’s a shortcut that can lead to serious consequences.

Risks of Using AI for Medical Diagnoses

AI tools such as symptom checkers, health chatbots, and wearable technology can quickly process large data sets and offer general insights, but they are not trained medical professionals. They cannot review your full medical history, interpret the nuances of your symptoms, or perform a physical exam, and they may produce errors or misleading information. Because these tools rely heavily on pattern recognition and publicly available data, they can overlook critical details or provide vague, inaccurate suggestions.

For example, a headache might be flagged as anything from mild dehydration to a serious condition, without the clinical context needed to distinguish between them. To protect your health, only a licensed health care provider should evaluate your symptoms, order appropriate tests, and provide a diagnosis tailored to your specific situation.

AI Uses for Health and Wellness

If you use AI for health information, proceed carefully and remember its limits. AI can help you research topics, learn medical terminology, and prepare for conversations with your doctor, but it is not a replacement for professional medical advice, diagnosis, or treatment.

Used responsibly, AI can improve health literacy by explaining conditions, treatment options, and common symptoms so you can better decide when to seek care or monitor your health. It can also act as a powerful search tool, directing you to reputable sources like Mayo Clinic, Cleveland Clinic, and Johns Hopkins for accurate, evidence-based information.

Mistakes to Avoid When Using AI for Health Advice

While AI can support your health research, always confirm its guidance with licensed medical professionals or trusted health organizations. AI should complement and not replace professional medical advice. When using AI for health information, watch out for these common mistakes:

• Don’t assume AI results are definitive. AI can suggest possible conditions, but it cannot confirm a diagnosis.
• Don’t reply on AI for mental health care. Some AI tools may seem caring, but they are not trained therapists or counselors. Mental health support requires human insight and professional guidance. If you are struggling, contact a licensed mental health provider or use your employer’s employee assistance program (EAP) resources.
• Don’t enter vague or incomplete symptoms. AI tools depend on clear, complete information from you. Unclear or partial input will often lead to inaccurate or misleading results.
• Don’t use AI to self-prescribe treatments. Attempting to self-treat based on AI suggestions can be risky. Medications, supplements, and therapies should always be used under the guidance of a qualified professional.
• Don’t forget to follow up with a doctor. Even if AI flags a minor concern, employees should always confirm with a health care provider. What seems small could indicate a more serious issue.
• Don’t rely on AI for emergencies. In urgent situations, do not rely on AI. Call emergency services or go to the nearest hospital immediately.

What To Do Instead

When it comes to your health, professional care is essential. Consider these safer, more effective tips:

• Schedule an appointment with a health care provider. Whether in person or via telehealth, meeting with a licensed professional ensures accurate, personalized care.
• Use AI tools only for general education. If you’re exploring a condition or researching a diagnosis you’ve received, AI can be a useful supplement, but it should never replace guidance from a qualified medical professional.
• Take advantage of employee health resources. Many workplaces also offer wellness programs, EAPs, or virtual care you can use.
• Use reputable health sources. For personal health decisions, always follow the guidance of a licensed health care provider. For general health information, rely on reputable sources such as the U.S. Centers for Disease Control and Prevention, Mayo Clinic, Johns Hopkins, or other trusted public health organizations.

While AI tools can summarize or explain health topics, they should not replace professional medical advice from a qualified provider.

Conclusion

AI is changing how we access health information and, when used wisely, can improve health literacy. However, AI is not a substitute for a licensed health care provider. If you’re experiencing physical symptoms, mental health concerns, or just not feeling like yourself, schedule an appointment with a licensed healthcare professional. Download the bulletin for more details.